MoneyPak: The Definitive Guide
Here’s What We’ve Covered:
- What Is A MoneyPak
- Can I Purchase A MoneyPak Online?
- MoneyPak Scams
- Why Green Dot Does Not Offer MoneyPak Online
- How To Get A Refund From MoneyPak?
- What Prepaid Cards Work With MoneyPak?
- How To Add MoneyPak To My Prepaid Card?
- Do MoneyPak Cards Expire?
- Can I Cancel My MoneyPak Card?
- Can I Reuse A MoneyPak Card?
- What Stores Sell MoneyPak Cards?
- MoneyPak Customer Service Number
- How To Check MoneyPak balance?
- Green Dot MoneyPak For Inmates
- What Is Reload At Register?
MoneyPak cards are the first and largest of the reload packs to hit the market. They have been wildly popular among prepaid debit card users. However, no good deed goes unpunished. MoneyPak cards have also become a favorite for scammers. Thousands of dollars have been stolen from unsuspecting consumers who use MoneyPak cards. This is the ultimate guide of everything you need to know about Green Dot’s MoneyPak. We suggest reading and understanding this post before you choose to purchase this card. This will help mitigate risks and assist you with common questions you may have. If you have any questions regarding MoneyPak, we’d love to hear from you. Please email us at [email protected].
What Is A MoneyPak?
A MoneyPak is a card that allows users to add money to supported prepaid debit cards. Its a financial product created by Green Dot Inc., a leader in the prepaid debit card industry. MoneyPak reload cards can be purchased at participating retail stores such as CVS, Walgreens, 7-Eleven, Rite Aid, Family Dollar, Dollar Tree, and other locations. A prepaid debit cardholder visits one of these retail locations, buy the MoneyPak card and load cash onto it, then transfer it onto their prepaid debit card using MoneyPak’s official website.
Can I Purchase A MoneyPak Card Online?
Yes and No. Green Dot has not authorize the selling of their MoneyPak cards online and on their official website they claim you cannot. So In that sense, no you cannot buy MoneyPak cards online. However, that’s a corporate answer. We say yes because as with many reload pack cards there’s nothing really preventing anyone from selling MoneyPak cards online. From a legal standpoint, once someone purchases a product that product becomes rightfully their own and the buyer can do whatever they want with it, even resell it online. A person/company may definitely face difficulty with using the company’s trademark and logos however the company cannot prevent them from reselling something rightfully purchased. This article from Entrepreneur.com explains the “first sale” doctrine.
At ReloadPacks.com we have sold and given away Free MoneyPak cards online for years. We have recently as of 2019, discontinued our services of selling reload packs online to discourage fraudsters and fight scammers. So the real unbiased answer to the question of “Can I purchase a MoneyPak card online?” Yes, you absolutely can. Consumers should look for a legitimate brand or person with a great track record of providing this service. Considering we were the leading and only website providing this service, you will not likely find anyone else.
Can I Buy MoneyPak Online With My Credit Card?
Early in 2013 to around 2015, you could easily buy MoneyPak online. However, as stated, Green Dot has never authorized the sale of MoneyPak online and the company has never offered this service themselves. MoneyPak cards were sold by rogue individuals using third-party platforms such as eBay, Amazon and Etsy.
The price for this service depended solely on the individual selling the MoneyPak cards. This price was usually wildly inflated. We’ve seen a $100 value MoneyPak being sold for $169. This is an example of how ridiculous the inflation was. The buyer also had to have a verified PayPal account and the physical MoneyPak card would be shipped to the customer.
We Decided To Improve How People Were Buying MoneyPak Online
Reload Packs had a different idea on how to solve the issue. Considering there was and still is a high demand from buyers to purchase a MoneyPak online with a credit card, we came up with a simple solution. We started allowing buyers to purchase MoneyPak on our website. Instead of mailing the physical cards like some of our predecessors, we simply provided the validation codes through email. Reload Packs also allowed many payment options including PayPal, Bitcoin, credit cards, Google Wallet and Venmo. Not only did we allow the purchase of MoneyPak online but Vanilla Reload Pack, NetSpend Reload Pack, PayPal My Cash and Reloadit Packs as well. Our staff coined the phrase “MoneyPak In Minutes” where customers could buy MoneyPak online and receive the validation codes within minutes of the purchase. As an added bonus we even provided customers with the ability to have their 14 digit codes encrypted and decrypted.
Green Dot Inc. Was Not Impressed
Green Dot wasn’t impressed. In fact, over the course of 4+ years, we have been going back and forth in dispute with Green Dot Inc. over the selling of their MoneyPak online. We have also had legal issues with InComm & Black Hawk Network Inc. which are the parent companies of the Reloadit card and Vanilla Reload. However, years later we were still able to provide this service.
We felt we were providing consumers with real value. It was not an easy path to continue our service but we still provided it. As of 2019 we no longer sell MoneyPak online or any other reload packs. During the 4 years selling reload packs online, we had very little to no complaints made against us from customers. Our decision to suspend this service has been made primarily due to the number of scammers that were preying our website to commit illegal activities against us and others. On that note lets briefly touch on why some buyers want to buy MoneyPak online their with credit cards.
“Some people are looking to buy MoneyPak online to commit white collar and more serious fraud”
There are honest people that want to buy MoneyPak online because it is convenient. We recommend reading the “About Us” section of the website to see how we first got started with Reload Packs. Ethical local and family-owned businesses have used our online services and especially college students. Trust has always been a major part of our brand. During a brief time when we were only accepting Western Union wire transfers as payment, customers trusted we would do the right thing. We’ve had several customers wire us large orders of $750, $600, $400 and other large amounts. Not a single penny was missing from any of those transfers other than the agreed upon fee. We suggest not paying anyone through wire transfer, its an easy way to get scammed.
Unfortunately, not everyone is ethical. Around 2014 there was an uptick in MoneyPak scams. Vulnerable people were being threatened by scammers. The scammer would tell the individual that they owe money or have committed a crime and must pay a certain amount in the form of a MoneyPak. If they didn’t pay, the individual would face dire consequences. We have also been scammed out of $1,000 due to white collar fraud chargebacks. Scammers were even bold enough to use the FBI in their scam.
FBI MoneyPak Virus Scam
The FBI MoneyPak virus scam was one of the most viral scams that hit many. The unsuspecting victim would visit a sketchy website or download an image, mp3, pdf file etc and unknowingly downloaded a malware virus. The virus would freeze the basic functions of the laptop claiming the “FBI” has blocked it for security reasons. The scammer would then request $200 or other large amounts to be sent in MoneyPak cards.
Do MoneyPak Scams Still Exist in 2019?
Absolutely! We keep an updated list of Reload Scams to help users identify methods scammers use. Elders are becoming a primary target by these bad individuals because in many cases, they have not heard of this scam.
There are tons of articles and news story covering reload, gift card, prepaid card and wire scams on the internet. Elderly people are not on the internet as much so they are not as aware unless its televised. We encourage you to teach elderly family members about this scam so they are aware of this ongoing issue. The reason it’s hard to stop MoneyPak scams is that MoneyPak cards are as good as cash. Criminal leaves little trace after committing the fraud.
Green Dot had discontinued MoneyPak in 2015 because of the widespread scam. On the other hand, it affected Green Dot’s profits because MoneyPak were bringing in large amounts of business. In 2017 Green Dot brought back the MoneyPak card back. However, no longer were buyers anonymous. Users had to create an account to be able to use MoneyPak, provide government issue id and share their mobile phone information. It’s a step forward to fighting the scams.
Why Green Dot Does Not Offer MoneyPak Online
MoneyPak Online… It Seems Like A Great Idea Right?
There’s a good reason why Green Dot does not offer MoneyPak online. That reason is fraud. Financial services online is consider a high risk business, and a risky business it is. We’ll briefly discuss how we’ve learned this lesson the hard way.
Here’s A Real Life Example…
Lets say someone buy a $100 MoneyPak online from Green Dot. The customer pay the $5 fee so the total is 105$ and everything is fine. The validation code gets sent to the customer and they load their debit card with the money. This would be the ethical way to do it. However, not everyone is ethical. Lets say this customer then calls their credit card provider and state that they did not authorize the transaction and request a chargeback. What happens then is the credit card provider will likely refund that customer back the $105. Green Dot would lose $100 and the unethical customer would have just made $100 for free at the expense of Green Dot.
We Were Scammed Out of $1,000 Trying To Help Users
The above illustration is called white collar fraud and it’s exactly what happened to Reload Packs in the beginning, and probably why Green Dot made the decision not to sell online. It may seem too much of a headache and risky. We were scammed out of a little over $1,000 in chargeback fraud committed by a couple of scammers, who once they received their MoneyPak online decided to call their credit card provider and claim the transaction was not authorized.
How To Get A Refund From MoneyPak?
Maybe you loaded the wrong amount onto a MoneyPak, or possibly you loaded the right amount onto the MoneyPak but realize you no longer needed it. That’s okay because we are going to show you how to get a refund from your MoneyPak purchase.
- Visit MoneyPak
- Scratch off the back of your MoneyPak card to reveal the validation code.
- Fill out the form provided by MoneyPak
- Wait 1-2 weeks
- That’s It you’re done!
How Long Does MoneyPak Refund Take?
As stated on MoneyPak’s refund page, refunds typically arrive between 1-2 weeks after the buyer submits their refund request. A check will be mailed to the address provided.
What Prepaid Cards Work With MoneyPak?
Many prepaid debit cards support the use of MoneyPak cards. However, some of the most popular brands do not. NetSpend, Amex Serve, PayPal Prepaid and Walmart’s MoneyCard are an example of popular prepaid debit cards that do not support MoneyPak cards. Some people/websites claim that Amex Serve card supports MoneyPak but Serve’s website does not make that claim. On top of that we actually have an Amex Serve card and tried to add funds onto the card using a MoneyPak and it was not compatible. Below we have provided a list of prepaid debit cards that are known to work with MoneyPak.
Prepaid Debit Cards That Supports MoneyPak
How To Add MoneyPak To My Prepaid Card
Never used a MoneyPak card before? Don’t worry it’s simple to use. Below we provided a step-by-step easy to understand instructions on how to add money onto your prepaid card using a MoneyPak.
- Create an account: Gone are the days where you can use a MoneyPak card without having an account. You must create a MoneyPak account to use a MoneyPak card, but first users must check if their prepaid debit card even supports the use of MoneyPak. Enter the prepaid card number that you want to load and proceed to create an account.
- Visit a partnered retail store: Many partnered stores sell MoneyPak cards including CVS, Family Dollar, Dollar General, Family Dollar, Rite Aid, Walgreens, and more. To find the location nearest you visit the official locator by Green Dot or use Reload Packs unique locator tool.
- Purchase a MoneyPak: Purchase the MoneyPak card. You can find them in the “Prepaid/Gift Card” section of the store. Load the MoneyPak card at the cash register between the amount of $20 – $500. There will be a fee of $3.95
- Click “Deposit Money”: Once the MoneyPak card has been purchased and MoneyPak account has been created, users will once again visit MoneyPak.com and click the “Deposit Money” button.
- Scratch off: Scratch off the strip located on the back of the MoneyPak card revealing the validation code. Users will need to type in this code onto the form of the website.
- Follow The Instructions: Follow the instructions provided by MoneyPak.
Do MoneyPak Cards Ever Expire?
No. MoneyPak cards are as good as cash and should be treated like cash. MoneyPak cards do not have an expiration date. However, we recommend using your MoneyPak card as soon as possible because unlike cash users can only load it on specific prepaid debit cards. If users decide they do not want the MoneyPak card, after all, they can request a refund which will take approximately 1-2 weeks.
Can I Cancel My MoneyPak Card?
Yes, you can cancel your MoneyPak card. Users that wish to cancel their MoneyPak card will be required to fill out a form on MoneyPak official refund page and request a refund. MoneyPak will review the form and contact the MoneyPak owner. The refund process takes approximately 1-2 weeks. We recommend each user go over their prepaid debit card needs before purchasing a MoneyPak. Requesting a refund constantly may present problems in the future.
Can I Reuse A MoneyPak Card?
No. Users cannot reuse the same MoneyPak card. Consumers should discard the MoneyPak card after use. However, users can purchase as many MoneyPak cards as needed. Users can not use the same validation code more than once. This is likely to prevent further fraud/scam than there already are.
What Stores Sell MoneyPak Cards?
There are many partnered retail stores that sell MoneyPak cards. Some of these retail stores will require that the buyer show government ID before buying them. This requirement as we mentioned earlier is to fight off fraud and scammers. Below is a list of popular retail stores that sell MoneyPak cards.
Stores That Sell MoneyPak Cards:
MoneyPak Customer Service Number?
Did something go wrong? Were you a victim of a scam? Contact MoneyPak customer service with the numbers provided below.
How To Check MoneyPak Balance?
You can only check your MoneyPak balance through MoneyPak’s official website www.moneypak.com. Any other website that claims they can check your MoneyPak balance is looking to steal your money. These sites are usually phishing websites that have a fake form built on their site. When a user types in their MoneyPak validation code that number is sent to another file. The website owner retrieves the validation code later and load cash onto their personal prepaid debit card. If you suspect a phishing website please notify us at [email protected] so we can add the website to our Reload Scams section.
Green Dot MoneyPak For Inmates
Most under-bank American citizens use Green Dot’s MoneyPak. Although they frown upon scammers and other undesirable usage of their products Green Dot does not exclude anyone from using their services and because of this Green Dot cards (known as “Dots” in prison) and MoneyPak are very popular in prison.
How It Works In Prison
An inmate would get a friend or family member to purchase a Green Dot card. The friend or family member will use their own personal information to create the Green Dot account or the inmates information while using another deliverable address. Green Dot then sends the personalized card to the address provided within 7 business days.
This card will provide the vital information such as the debit card number, the expiration date, and the CVV number. The inmate then receives this information. Family or friends can now funnel inmates money fast and within minutes using Green Dot’s MoneyPak card. The inmate now has cash to purchase things online or they will either trade the 14 digit MoneyPak validation code for other items being traded behind bars. Considering many inmates have Green Dot accounts using the above method, the MoneyPak validation codes become as good as cash when trading.
Because there are no physical cards entering the prison facilities, its hard to detect. Inmates are only receiving the card information. Green Dot and MoneyPak cards and other items are contraband in most prisons. Below are a few suggested readings if you are interested in learning more on how Green Dot & MoneyPak cards are being used by inmates.
Suggested Readings: Green Dot & MoneyPak Being Used By Inmates
- A Message To Friends and Family of Incarcerated Inmates
- Green Dot Cards Are Primary Source of Payment Among Inmates
- Prepaid Cards, Phone Cards And Codes Are Inmates Currency
- Three Plead Guilty In Green Dot Scam Run By Alabama DOC Inmates
You can also find interesting discussions around this topic at Prison Talk.
What Is Reload At Register?
Reload at Register is Green Dot’s first attempt to prevent the MoneyPak scams. Scammers have stolen thousands of dollars from people. So, Green Dot discontinued their MoneyPak in 2015 then brought it back about a year later after seeing a drop in the company’s profit. Reload at register allow prepaid debit card holders to take their physical debit card to the cash register and load the cash directly onto the card without a reload pack. PayPal My Cash & Vanilla Reload has adopted the “reload at the register” method. The fee for this service is $4.95. It is difficult to scam individuals using Reload At Register unless they provide their prepaid debit card information.