Refund Policy

Refund Policy

 Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange services/product has been purchased/rendered.To be eligible for a return, your item must be unused (validation codes must still show funds available). Refunds that are requested when order has not yet been processed takes 3-5 business days.

Non-returnable items:
Wallets
Same day reloads
Membership/Accounts

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable ususally  with Western Union payment)

Refunds (if applicable)

Once your refund is requested , we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only allow reloadable card exchanges 30 minutes after purchased.  If you need to exchange it for the same item, send us an email at [email protected]

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
Shipping
Digital Shipping only, with the exception of money orders with expenses covered by us.